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Help centreFrequently asked questions
Your questions about who we are, our services, our process, and how we work together — answered.
General Information
Essential questions to understand who we are, what we do, and who we work with.
02Services and Solutions
Answers about our eBook production, publishing support, and launch services.
03Process & Collaboration
How we shape manuscripts, prepare books, and collaborate with authors.
04Engagement and Support
Pricing, engagement models and support after launch.
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Contact usGeneral Information
Essential questions to understand who we are, what we do, and who we work with.
What does your agency do?
We help authors with editing, book cover design, eBook formatting, publishing, distribution, and launch marketing.
Who do you typically work with?
We work with fiction and nonfiction authors, from first-time writers to established publishing teams.
Are you a full-service eBook agency?
Yes, we provide end-to-end services from strategy to execution.
Do you work with international clients?
Yes, we collaborate with clients worldwide across different time zones.
Services and Solutions
Answers about our eBook production, publishing support, and launch services.
What services do you offer?
Our services include manuscript support, book covers, eBook and print formatting, platform setup, and book marketing.
Do you offer custom solutions?
Yes, every solution is tailored to each client’s goals and needs.
Can you handle both design and publishing?
Yes, our team can take care of book design, eBook formatting, publishing setup, and launch materials.
Do you work on one-time projects or ongoing partnerships?
We offer both one-time projects and long-term collaborations.
Process & Collaboration
How we shape manuscripts, prepare books, and collaborate with authors.
How do projects usually start?
Projects begin with a discovery call to understand your manuscript, genre, publishing goals, and timeline.
How do you communicate during a project?
We communicate regularly through meetings, emails, and project tools.
How long does a typical project take?
Timelines vary based on scope, but most projects take 4–12 weeks.
Can the scope change during the project?
Yes, scope changes are managed through a clear change process.
Engagement and Support
Pricing, engagement models and support after launch.
How do you price your services?
Every project gets a custom quote based on your manuscript, the services you choose, and your timeline.
Do you have a fixed price list?
No. Because every book is different, we quote each project individually and agree the price before any work starts.
Is there a minimum project size?
Yes, minimum project scope depends on service requirements.
Do you provide support after launch?
Yes, we offer ongoing support and maintenance options.
Ready to publish your book with confidence?
Tell us about your manuscript and where you want your story to go next.